Shipping policy

Shipping Policy

Thank you for supporting our small-batch, artisanal skincare company! Each product is made fresh to order with care and attention to quality.

Processing Time
Because our products are handcrafted in small batches, please allow 3–5 business days for production before your order is shipped. We always do our best to prepare and send your order as quickly as possible.

Shipping Time
Shipping times will vary depending on your location and the shipping method selected at checkout. Once your order has been shipped, you will receive a confirmation with tracking information.

Delays
While we strive to meet estimated timelines, we are not responsible for delays caused by shipping carriers, weather conditions, or other factors beyond our control.

Lost or Stolen Packages
Once a package has been marked as delivered by the carrier, we are not responsible for lost or stolen items. If you experience an issue, we recommend contacting the shipping carrier directly.

If you have any questions about your order, feel free to reach out, we’re happy to help!